Reach Deeper, Clean Wider
Elegant & Aesthetic Design
Elegant & Aesthetic Design
Inspired by the Aurora Borealis, blending sky tones with vibrant aurora hues for a naturally beautiful home aesthetic.
Unmatched 22kPa Suction Power & 50-Min Runtime
Unmatched 22kPa Suction Power & 50-Min Runtime
Deep cleans with industry-leading suction while offering extended runtime for uninterrupted cleaning.
180° Ultra-Slim Lay-Flat Design
180° Ultra-Slim Lay-Flat Design
Compresses to just 12.85cm, gliding effortlessly under beds, sofas, and low-clearance areas, ensuring no dust or hair is left behind.
Flashdry Self-Cleaning System
Flashdry Self-Cleaning System
Using heated fresh water to effectively dissolve stains from the pipe to the brush roller, and then using 85℃ hot air to effectively dry every part of the machine. Truly worry-free after use.
What do our customers say?
FREQUENTLY ASKED QUESTIONS
Which countries are delivered to?
Which countries are delivered to?
An order can be delivered to a delivery address in Germany, Italy, Spain, Belgium, Austria, Denmark, Ireland, Luxembourg, Slovakia, Hungary, Netherlands, Poland, Sweden, Portugal, Finland, Czech Republic, Bulgaria, Croatia, Estonia, Latvia, Lithuania, Slovenia.
How will my order be shipped? How much does it cost?
How will my order be shipped? How much does it cost?
All orders are shipped via DPD or DHL basic shipping. Free shipping applies to all orders in Germany over 9.99 euros. The following are also currently exempt from shipping costs: Italy, Spain, Belgium, Austria, Denmark, Ireland, Luxembourg, Slovakia, Hungary, Netherlands, Poland, Sweden, Portugal, Finland, Czech Republic, Bulgaria, Croatia, Estonia, Latvia, Lithuania, Slovenia.
*Due to international logistics reasons, deliveries to other countries and regions not listed are temporarily unavailable.
What is covered by the 2-year warranty?
What is covered by the 2-year warranty?
• Your TINECO machine is guaranteed for 2 years against defects in materials and workmanship when used for private household purposes in accordance with the TINECO user manual.
• This guarantee provides you, at no additional cost, with all labour and parts necessary to ensure that your machine is in perfect working order during the guarantee period.
• This guarantee is only valid if the machine is used in the country in which it was sold.
• For quality-related guarantee claims, parts will be replaced with available refurbished parts of equal value. These parts will be thoroughly checked and reconditioned. Otherwise, new parts will be sent.
How long does delivery take?
How long does delivery take?
In most cases, we will process your order within 1-2 business days. Shipping times depend on the address.
As soon as your order is ready for shipping, you will receive an email from us with the link to track your DHL or DPD shipment.
What to do If the shipment is shown as delivered in the tracking but you have not received it yet.
What to do If the shipment is shown as delivered in the tracking but you have not received it yet.
Check the delivery address of your orders.Please check if a family or household member has accepted the shipment.Look around the delivery location.
Your shipment may have been left with a neighbor or in a safe place.It is very important that you notify us immediately of any tracking discrepancies or orders not received.
We can only help you within 30 days of your delivery date.